Tag: Swiggy

Telangana: Workers union demands compensation, justice for Swiggy rider’s kin

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Hyderabad: Telangana Gig and Platform Workers’ Union (TGPWU) have demanded justice for the Swiggy delivery boy who lost his life in a tragic road accident on May 5.
Raju, 31, a resident of the Gandhi colony met with a fatal road accident while delivering food in Alwal of Hyderabad following which he was rushed to the nearby hospital. However, he soon succumbed to his injuries.
Being the only earning member of his family, Raju was survived by an old and ailing mother, a wife, and two small children.

Additionally, Raju was also paying for his wife, Soni Rasapuram’s education who is studying first year of B.Ed.
Soon after the accident, the family tried to contact the management at Swiggy. However, they ended up receiving a computer-generated response with none from the company reaching out to the family so far.
TGPWU’s founder and president, Shaik Salauddin who visited the bereaved family on Monday said, “Raju’s death stands completely ignored by the company. The family was left distressed.”
TGPWU members visit Swiggy delivery boy’s kin
The union has promised the family to step in and negotiate with Swiggy while they demand Rs 25 lakh as compensation in case of death under the Workmen’s Compensation Act, 1923 (which is to compensate workers who have encountered injuries due to an accident during their employment).
TGPWU has further demanded that police should file an FIR against the person who had hit Raju in the accident and also facilitate compensation from the accused to Raju’s family.

Accident on May 5
The incident reportedly occurred at night when a speeding car from Kanaji Guda hit a person, and then continued to run until a high-tension pole made it stop.
The incident caused injuries to three people, including Raju who was rushed to the hospital, where he succumbed to injuries.
Police identified the driver as a software employee who accelerated her car by mistake, while she was supposed to hit the brake to avoid hitting a man who came in front of the car, ending up in a major accident.
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#Telangana #Workers #union #demands #compensation #justice #Swiggy #riders #kin
( With inputs from www.siasat.com )

May 8, 2023
Disbursed over Rs 31 cr in claims to delivery partners in FY22-23: Swiggy

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New Delhi: Online food delivery platform Swiggy on Wednesday said it disbursed more than Rs 31 crore in claim amounts to its delivery partners in the fiscal year 2022-2023.
The platform has nearly 3 lakh delivery partners across more than 500 cities.
They receive comprehensive insurance coverage, including accidental medical coverage, maternity leave, and income support during accident recovery. The company has been providing insurance to its delivery partners since 2015.

“There is a common misconception that since they are not employees, they do not have access to healthcare support from Swiggy. For several years now, we have provided carefully considered insurance and other benefits to our delivery partners and their families.,” said Mihir Shah, Head of Operations at Swiggy.
The company has partnered with Reliance General Insurance to cover health insurance, personal accident and accidental death, and mobile phone damages.
In addition to the insurance, Swiggy provides a comprehensive package of benefits for its delivery partners, including insurance coverage for health, Covid-19, personal accidents, and mobile phones. They can avail of mobile insurance cover of Rs 5,000.
Along with hospitalization and OPD cover, Swiggy delivery partners receive Rs 10,00,000 in case of fatalities, with 96 per cent of the claims getting settled within seven days, the company said.
Delivery partners and their dependents also have access to free and on-demand ambulance service and cashless claims at over 8,000 network hospitals.

Swiggy also introduced a ‘no questions asked’ two days of paid period time off every month for its women delivery partners in 2021.
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#Disbursed #claims #delivery #partners #FY2223 #Swiggy
( With inputs from www.siasat.com )

May 3, 2023
Swiggy begins charging Rs 2 ‘platform fee’ per food order from users

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New Delhi: Online food delivery platform Swiggy has started charging all users a “platform fee” of Rs 2 per food order, irrespective of the cart value.
The company told IANS that the additional charges are being levied only on food orders on the main platform and does not apply on Instamart users.
“The platform fee is a nominal flat fee charged on food orders. This fee helps us operate and improve our platform and enhance app features to deliver a seamless app experience,” a Swiggy spokesperson said in a statement.

The platform fee is over and above the convenience and handling fees for food delivery.
As last reported, Swiggy claimed to have processed over 1.5-2 million orders through the day.
People in Hyderabad ordered a whopping 10 lakh biryanis and 4 lakh plates of haleem on leading food-delivery platform Swiggy during the holy month of Ramzan.
In March, the online food delivery platform said it delivered 33 million plates of idlis in the last 12 months, indicating the immense popularity of this dish among customers.
Bengaluru, Hyderabad, and Chennai were the top three cities where idlis were ordered the most.

The company, on average, has over 2.5 lakh restaurant partners enabled on its platform, and typically onboards about 10,000 restaurants every month.
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#Swiggy #begins #charging #platform #fee #food #order #users
( With inputs from www.siasat.com )

April 28, 2023
Swiggy takes down ‘egg ad’ billboard for Holi after backlash: Sources

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New Delhi: Swiggy’s egg ad billboard for Holi has been taken down after a section of people expressed “outrage” on social media.
The advertisement said, “Omelette – Sunny side-up – Kisi ke sarr par. #BuraMatKhelo. Get Holi essentials on Instamart.”
Though there is no official statement from Swiggy on the matter, a source told PTI, “The billboard ads were only in Delhi-NCR and have been taken down now.”
Soon after the ad was put up, several people tweeted with the hashtag “HinduphobicSwiggy”, urging people to boycott the food and grocery delivery service provider.
All India Sadhu Samaj member and former president of the Kutch Sant Samaj wrote, “Hey @swiggy, it’s not okay to give selective gyan on Hindu festivals. Your Holi reel and Billboard is creating a wrong perception about Holi. You must apologize and take steps to promote cultural inclusivity.”
VHP leader Sadhvi Prachi also objected as she wrote, “Hey Swiggy, why don’t you give similar gyan on Eid/Christmas? Afraid of Sar Tan Se Juda gang? Since you serve diverse communities, it’s important for you to learn to respect all religions. Remove your Holi ads.”
While former president of Gujarat’s Bharatiya Janata Yuva Morcha, Hardik Bhavsar said, “Immediately Uninstalled”, former BJP MLA from Uttar Pradesh Arun Kumar Yadav wrote, “By promoting controversial billboards and posting reel, #HinduPhobicSwiggy has hurt the sentiments of millions of people. Swiggy must apologize to Hindu community and remove them immediately, or face consequences. Why is their lack of similar Ads during non Hindu festivals?”

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#Swiggy #takes #egg #billboard #Holi #backlash #Sources
( With inputs from www.siasat.com )

March 7, 2023
Swiggy announces ‘Dineout’ offering, feature available in Hyderabad

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New Delhi: Online food delivery platform Swiggy has announced the integration of Dineout offerings on the platform, making it available for all its users.
This integration will enable millions of Swiggy users to choose from tens of thousands of dining-out options and avail discounts at over 18,000 plus restaurants across 24 cities.
The service available across 24 cities includes Delhi NCR, Mumbai, Bengaluru, Pune, Chennai, Hyderabad, Ahmedabad, Kolkata, Chandigarh, Jaipur, Indore, Lucknow, Ludhiana, Nagpur, Goa (North & South), Kochi, Surat, Agra, Udaipur, and Vadodara.
“With this integration, Dineout’s offering will be more accessible than ever before and available to a larger Swiggy user base across the 24 cities. We are certain that our combined efforts will help create a seamless experience for all Swiggy users and significant savings on their dining-out expenses,” Ankit Mehrotra, Co-founder, Dineout, said in a statement.
Swiggy Dineout currently features fine dining, lounge bars, pubs, cafes, quick-service restaurants, and more.
Moreover, Swiggy One members will get the benefits of their all-encompassing membership now across Dineout, food delivery, Instamart (groceries), Genie (send packages) and more.
In September last year, Swiggy made it to the list of the world’s ‘Top 10’ e-commerce-based food delivery companies.
According to the Canada-headquartered global research firm ETC Group, Swiggy was placed in 9th place.

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#Swiggy #announces #Dineout #offering #feature #Hyderabad
( With inputs from www.siasat.com )

February 23, 2023
Woman orders sanitary pads; Swiggy brings chocolate cookies too; Twitter in awe

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It is often that a woman finds relief in chocolates during a menstrual cycle or periods. A heartwarming gesture caught the eyes of Twitter users when a woman took to her social media account to show how a bunch of chocolate cookies were delivered alongside her order of sanitary pads from Swiggy Instamart, making her day.
Twitter user @sameeracan tweeted from her account, “I ordered sanitary pads from @SwiggyInstamart and found a bunch of chocolate cookies at the bottom of the bag. Pretty thoughtful! But not sure who did it, Swiggy or the shopkeeper?”
I ordered sanitary pads from @SwiggyInstamart and found a bunch of chocolate cookies at the bottom of the bag.
Pretty thoughtful!
But not sure who did it, swiggy or the shopkeeper?
— Sameera (@sameeracan) January 25, 2023
The gesture from Swiggy received appreciation from netizens after the service joined the conversation thread stating, “We just want you to have a pleasant day ahead, Sameera :).”
We just want you to have a pleasant day ahead, Sameera 🙂
^Ashwin
— Swiggy Cares (@SwiggyCares) January 25, 2023
Here are a few reactions the tweet received:
They keep it on purpose for delighting the consumer and promoting the products. Got biscuits, chocolates, wafers multiple times with our orders.
— Anupama Panchal 🙋‍♀️ (@anupamapanchal) January 26, 2023
And that’s exactly how my family’s now hooked on to Biscafes! 😌
— Sudeep (@BLRean_INDbyhrt) January 26, 2023
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#Woman #orders #sanitary #pads #Swiggy #brings #chocolate #cookies #Twitter #awe
( With inputs from www.siasat.com )

January 27, 2023