Tag: redress

Andhra Pradesh CM launches helpline to redress people’s grievances

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Amaravati: Andhra Pradesh Chief Minister Y. S. Jagan Mohan Reddy on Tuesday launched a new programme, ‘Jaganannaku Chebudham’ aimed at redressing individual grievances pertaining to government services or schemes.
The Chief Minister launched a toll-free helpline number 1902 which allows citizens to directly call and raise their individual problems with the Chief Minister’s Office.
It is an upgraded version of ‘Spandana’ that aims to proactively reach out to citizens, gather their grievances in a focused manner, and address them in a mission mode. The Chief Minister launched this initiative in the presence of over 1 lakh government officials who were connected via a video call that was arranged in all village and ward secretariats across districts.

“Climbing the ladder brings with it great responsibility. I am not here to rule, but to serve. Starting with me, every government official from top to bottom will be at your service through Jaganannaku Chebudham,” Jagan Mohan Reddy said in his address.
Reiterating his government’s commitment to the public, he said: “The government is moving towards finding a solution to every problem that a citizen can have. This grievance redressal helpline under the Jaganannaku Chebudham program aims to resolve individual grievances relating to any government service or schemes in the most effective manner. Calling 1902 brings the grievance directly to my attention and I consider your problem as mine.”
With this toll-free number, individuals can quickly and easily raise governance-related grievances that are impacting them and their families. In addition to lodging grievances, citizens can also make inquiries about government services and welfare schemes from the comfort of their own homes.
The government claimed that through this initiative it has provided an effective option for individuals to simply call and share their concerns directly with the CM’s Office.
The government has also formed PMUs (Project Monitoring Units) to ensure timely and effective resolution of citizens’ issues. These special monitoring teams will work at various levels of government from the state-level to the mandal-level to regularly follow up and monitor the redressal process.

These teams are directly scrutinized by the Chief Minister’s Office, ensuring that every grievance receives the attention and action it deserves. With the support of PMUs, the government aims to address all citizen grievances raised on the helpline to be promptly taken up by the authorities concerned with the utmost care and attention. The citizens are also given a follow-up feedback call after their grievance has been resolved, officials said.
Furthermore, if a citizen feels that their issue needs to be revisited, the government will reopen the case and escalate it to a senior officer to ensure that every concern is addressed in the best possible manner, they added.
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#Andhra #Pradesh #launches #helpline #redress #peoples #grievances
( With inputs from www.siasat.com )

May 9, 2023
Block Diwas aims to redress public grievances at their doorsteps; ensures accountability: DC Kulgam

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KULGAM, MARCH 08: Continuing with its endeavour to provide effective and accessible grievance redressal platforms at the doorsteps of people, the District Administration Kulgam today organized Mega Block Diwas in various blocks of the district including at Kund, Kulgam and D.H Pora.
Officers remained available at the venues and jotted down public demands, listened to their issues and grievances for early redressal.
The Deputy Commissioner (DC) Kulgam, Dr.Bilal Mohi-Ud-Din Bhat presided over a grievances redressal camp at Kulgam, where he listened to the issues and grievances of the people for early redressal.
Public delegations from Brazloo, Koriel, Bohgund, Frisal, Pombay and other areas participated in this grievances redressal camp and apprised the DC about their issues and grievances besides projected various developmental requirements in their areas.
All the grievances and issues of people were listened to by the DC patiently and some of the grievances of immediate nature were redressed on the spot.
Officers and heads of departments also responded to the queries of the people pertaining to their departments.
While addressing the participants, the DC said that Block Diwas aims to redress public grievances of immediate nature at an earliest and to provide the services to the masses at their door steps, besides ensuring accountability.
Meanwhile Public outreach camps were also held at Block Kund and D. H. Pora, where concerned officers listened to public issues and concerns.

NO: PR/DDI/SGR/23/105/
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#Block #Diwas #aims #redress #public #grievances #doorsteps #ensures #accountability #Kulgam
( With inputs from : roshankashmir.net )

March 8, 2023
Global Kashmiri Pandit Conclave urges Centre to redress the situation in J&K

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New Delhi: The Global Kashmiri Pandit Conclave, while expressing its disappointment on the Kahsmiri Pandit’s issue, has redrawn the attention of the national and international fora on the plight of the community.
A two-day Global Kashmiri Pandit Conclave was held on February 25 and 26 at the Sai Auditorium in Delhi, which was organised by the Global Kashmiri Pandit Diaspora (GKPD) and the Jammu Kashmir Vichar Manch (JKVM).
The conclave was attended by 700 delegates from across the world.
Sadhguru’ Jaggi Vasudev delivered the keynote address at the conclave. Apart from him, leading intellectuals, media influencers, academics, social and political activists from within and outside the community also spoke at the conclave.
The conclave was dedicated to leading Kashmiri Pandit activists who have passed away in exile.
Explaining ways of building the narrative, Sadhguru said, “You can demand from the Central government to at least acknowledge the tragedy that unfolded in Kashmir and the injustice faced by the community members.
“In every major city across the country, there must be a street, circle or square named after Kashmir, or there must be a Kashyapa mountain or a peak,” said Sadhguru.
Surinder Kaul, Co-founder of GKPD, said that Kashmiri Pandits’ genocide is continuing even today and every death is bringing the community closer to extinction.

“There has been continuing lack of engagement by the government of India with the community. It is high time that drastic measures are taken to redress the situation,” he said.
The team of the film ‘The Kashmir Files’ was felicitated at the event. Director Vivek Agnihotri, along with actors Anupam Kher, Pallavi Joshi, Bhasha Sumbly and Sourav Verma were felicitated with the ‘Vitasta Purusharth Samman’ for their work in bringing the story of Kashmiri Pandits’ genocide to the screen.
Tennis player Ankita Raina and Wushu player Kuldeep Handoo were also felicitated for making the community proud with their achievements on the filed.
Over two days, panel discussions were held where several eminent people like Anand Ranganathan, Ashwini Upadhyay, Rajiv Malhotra, Major Gaurav Arya, Jaideep Karnik, Pradeep Dutta, Makarand Paranjape among others deliberated on key matters concerning the community and suggested what could be done to come out of the current impasse .A
The panelists applauded the community for their resilience in face of extreme adversity and expressed shock and disbelief that a genocide of this magnitude happened and the community was still awaiting justice.A
Community leaders Surinder Ambardar and Ajey Bharti, senior advocate Ashok Bhan, journalists Asha Khosa and R.K. Mattoo, academics Sudhir Sopory and Amitabh Mattoo and senior community activists C.L Gadoo, H.L. Bhat and T.N. Razdan attended the conclave and expressed their sadness that even after 33 years, Kashmiri Pandits continue to remain in exile.
A souvenir was released at the event to mark the occasion, which has messages of support from politicians and lawmakers from across the world. The conclave resolution was tabled, which received overwhelming support from the delegates.
The community has urged the Centre to engage with the Kashmiri Pandits, and called upon the government to support the Kashmiri Pandits (Recourse, Restitution, Rehabilitation and Resettlement) Bill, 2022 tabled in the Rajya Sabha.
The delegates also held a candle light vigil to voice their protest against the killing of community member Sanjay Sharma in J&K’s Pulwama district on Sunday.
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#Global #Kashmiri #Pandit #Conclave #urges #Centre #redress #situation
( With inputs from www.siasat.com )

February 27, 2023