Indian employers still not hiring for customer interface jobs

Indian employers still not hiring for customer interface jobs
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Mumbai, April 6

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As the hiring situation improves in India after the pandemic-hit 2020, many employers are still not eager to rent for jobs requiring customer interfacing throughout the nation, a brand new report stated on Tuesday.

The information from job website Indeed confirmed that the employers’ demand for roles like discipline engineer, gross sales lead and editor went down by 55 per cent-85 per cent throughout January 2020 and February 2021.

“In the first week of April, hiring in India was down by 9 per cent, which was still an improvement from June last year where it was down by 51 per cent,” the report stated.

However, postings for tech jobs as utility developer, full-stack developer, software program architect and improvement operations engineer grew multi-fold between 150 per cent-300 per cent.

“The relevance of tech jobs continues to remain consistent both pre and post pandemic. The continued reliance on technological solutions to meet the needs for shopping, remote working and learning has amplified the importance of tech developers across industries and cities,” stated Sashi Kumar, Managing Director, Indeed India.

“Moreover, shifting focus towards scaling up businesses online and developing solutions to connect customers, employees, students and various other entities in the ecosystem has led to an escalated demand for tech jobs post-pandemic as well,” he stated in a press release.

All the key cities witnessed a development in tech job roles besides Kolkata the place the job postings had been concentrated within the retail and enterprise improvement sectors.

“With the continued adherence on social distancing and increasing reliance on online shopping, the job roles that require customer interfacing de-grew significantly,” the report stated.

Among the jobs that had been least wanted, caller, customer service consultant, gross sales government and gross sales representatives noticed a pointy decline. IANS

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